Credit
Management
Solutions
in Kenya doing over 20 years.
sustainability
Collection Africa LTD (CAL)
CAL was established in 2001 to provide debt and revenue management services to parastatals, commercial, healthcare, learning, financial & public service organizations across Africa. We are strategically structured to help maximize working capital and improve Cash flows through early resolution of outstanding debts and professional debt collection processes.
Our Top Services
Debt Collection Service
Count on our unparalleled expertise to navigate the complex landscape of debt collection. Our seasoned professionals possess deep knowledge and understanding of the local market dynamics, legal frameworks, and industry best practices.
- A trusted partner committed to your success.
- We prioritize transparency, professionalism, and ethical practices, ensuring that our actions uphold the highest standards of integrity.
Bulk SMS Services
Whether it's transactional updates, promotional offers, vital information, heartfelt seasonal greetings, or bespoke branded messages, our platform empowers you to effortlessly deliver them all within seconds.
- Tailored Solutions.
- User-Friendly Platform.
- Comprehensive Contact Management.
- Quick and Efficient Delivery.
- Real-Time Analytics.
- Dedicated Customer Support.
Revenue Maximization Services
Embrace the future of revenue optimization, where every possibility is explored and every opportunity is seized with finesse.
Join us on this transformative journey, where excellence meets innovation, and let us guide you towards unlocking the true potential of your County's revenue streams.
- Holistic Revenue Insights.
- Data Accuracy and Reliability.
- Seamless Integration with existing systems.
Credit Management Training Service
Through our training programs, your team will gain a solid foundation in credit management fundamentals, including credit risk assessment, credit granting policies, credit control procedures, and collections strategies. We cover a wide range of topics, tailored to your organization's specific needs and industry requirements.
- Measurable results and continuous improvement.
- Practical application of knowledge.
- Comprehensive coverage of credit management topics.
How Our Debt Collection and Reconciliation Works
Comprehensive Debt Assessment
We conduct a thorough evaluation of outstanding debts to understand the unique circumstances and develop tailored recovery strategies.
Timely Reporting and Updates
You receive regular, clear updates on the progress of debt recovery, ensuring you're informed at every step of the process.
Strategic Communication and Negotiation
Our expert team engages in professional and effective communication with debtors, seeking constructive resolutions through negotiation and compromise.
Focused Reconciliation and Resolution
Through a dedicated approach, we work towards amicable resolutions, aiming to recover debts promptly while preserving relationships.
Legal Compliance and Documentation
We ensure all debt collection efforts strictly adhere to legal frameworks, maintaining meticulous records for transparency and accountability.
Customized Solutions for Optimal Results
Our strategies are tailored to your specific needs, providing a personalized approach that maximizes the chances of successful debt recovery.
Why Collection Africa Limited
Proven Track Record of Success
With a rich history of successfully managing debt collections and reconciliations, our firm has a demonstrated track record of achieving positive outcomes for our clients. We pride ourselves on our ability to navigate complex debt scenarios and recover funds efficiently.
Expertise and Industry Knowledge
Our team of seasoned professionals possesses in-depth knowledge of credit management, debt collection laws, and industry best practices. This expertise allows us to employ effective strategies and stay abreast of evolving regulatory frameworks, ensuring compliance and maximizing recovery rates.
Client-Centric Approach
We prioritize client satisfaction and maintain open lines of communication throughout the debt recovery process. Our transparent and collaborative approach means you're always informed about progress, and we're always ready to address any concerns or questions you may have. Your success is our success, and we're dedicated to helping you achieve your financial goal.
Frequently Asked Questions
Our goal is to maximize your collections. To achieve this, we deploy our highly experienced and proven debt recovery experts to develop and deploy effective recovery techniques bespoke to our clients’ circumstances.
Our main KPI measures receivables book repair and collection. We become your fully dedicated resource on debt management, with no other competing demands from unrelated workloads.
Debt collection and reconciliation service is a specialized service we provide to help businesses recover outstanding debts from their customers. It involves professional experts who engage in activities like negotiating payment terms, and facilitating the resolution of outstanding balances.
At Collection Africa we prioritize compliance with debt collection laws and regulations. We have knowledge of the Fair Debt Collection Practices Act (FDCPA) and other applicable laws. By partnering with us, you can have confidence that the collection efforts will be conducted in a legally compliant manner.